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Shipping Policy for Institute of Surveys

Thank you for choosing the Institute of Surveys for your educational needs. Please read our shipping policy carefully to understand how we handle the delivery of our products.

1. Shipping Methods:

We primarily utilize digital delivery methods for our educational materials, such as online courses, e-books, and digital resources. These items are delivered electronically, and no physical shipping is required.

For any physical products or materials, we partner with reliable courier services to ensure timely and secure delivery. The shipping methods available for physical items will be clearly specified during the checkout process.

2. Processing Time:

For digital products, access instructions and links will be provided immediately upon successful completion of the purchase. For physical items, please allow 1-2 business days for order processing before shipment.

3. Shipping Costs:

Shipping costs, if applicable, will be calculated and displayed during the checkout process. The cost may vary depending on the shipping method selected, the destination, and the weight of the items.

4. International Shipping:

For international orders, additional customs duties and taxes may apply upon delivery. The Institute of Surveys is not responsible for these charges, and they are the sole responsibility of the customer.

5. Tracking Information:

For physical shipments, tracking information will be provided once the order has been dispatched. This allows you to monitor the status and location of your package.

6. Shipping Delays:

While we strive to deliver products promptly, please note that unexpected circumstances such as customs clearance, extreme weather conditions, or other external factors may cause delays. The Institute of Surveys will not be held responsible for such delays.

7. Returns and Refunds:

Please refer to our "Returns and Refunds" policy for information on returning items and requesting refunds.

8. Contact Information:

If you have any questions or concerns regarding your shipment, please contact our customer support team at support@instituteofsurveys.com.

The Institute of Surveys reserves the right to update this shipping policy at any time. Any changes will be communicated through our website. Thank you for choosing the Institute of Surveys for your educational journey.

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